Terms & Conditions

These Terms govern your use of MajalStore and any purchase you make through it. Please read them before you order. If you do not agree with them, please do not use the store.

1. Acceptance of these Terms

By browsing MajalStore, creating an account, or placing an order, you confirm that you have read these Terms and agree to be bound by them, together with our Privacy Policy and our Refund Policy, which both form part of these Terms.

2. Who we are

MajalStore (in Arabic, مجال ستور) is an online store selling digital products and digital services, and operates under the name “MajalStore”. We do not currently publish a commercial registration number, VAT number or licence number; should any of these become applicable, it will be shown on this page and on our Contact Us page. You can reach us at any time through the channels listed there.

3. Eligibility and age

You must be 18 years of age or older to purchase on your own behalf. If you are under 18, you may use the store and place orders only with the knowledge, approval and supervision of a parent or legal guardian, who accepts responsibility for the order, subject to applicable law.

4. Your account

Signing in uses a one-time code sent to your email address, which means access to your email is access to your account. You are responsible for keeping your email secure, for the accuracy of the details in your profile, and for activity carried out through your account. Please tell us immediately if you believe your account has been used without your permission.

We will never ask you for a password, a one-time sign-in code, or full payment-card details. Do not share them with anyone, including anyone claiming to be from our support team.

5. Digital products and services

We sell digital goods and services, which may include digital codes, gift and digital cards, subscriptions, game and wallet top-ups, software licences, digital accounts where permitted, activation services, and similar digital products. Everything we sell is delivered electronically. Nothing is shipped physically.

6. Availability and restrictions

Availability depends on our suppliers and on the rules of the platform concerned. Many digital products are restricted to a particular country, region, platform, currency or account type. Please check that a product suits your region, platform and account before you order. We may limit quantities, decline an order, or withdraw a product at any time. Where a paid order cannot be fulfilled, our Refund Policy applies.

7. Prices

Prices appear on each product page in the currency shown at checkout and may change at any time without notice. The price that applies to your order is the one displayed when you complete payment. Any charge added by your bank, card issuer, payment provider or crypto network is your responsibility.

8. Payment and order acceptance

You may pay using any method offered at checkout. Payments are handled by external payment providers, and we do not receive or store your full card number or card security code. An order is accepted only once payment has been confirmed as successful; submitting an order, or seeing it listed as pending, does not by itself mean it has been accepted.

9. Delivery times

Most products are delivered instantly or automatically once payment is confirmed. Orders that require manual activation or manual processing are normally completed within approximately 1 to 12 hours. These are typical times rather than guarantees: supplier delays, platform outages, verification checks, or incorrect details supplied by the customer can extend them. We do not promise instant delivery for every order.

10. Details you must provide

Some products need information from you, such as a player ID, a server or region, an account email, or a wallet or account identifier. You are responsible for entering these correctly. A top-up, credit or activation that has been sent to the details you supplied is treated as delivered, and it cannot be recovered or reversed if those details were wrong.

11. Your responsibility after delivery

Once a code, key, licence or account detail has been shown to you, you are responsible for keeping it safe and for using it within the conditions and time limits set by the issuing platform. Please do not share it. We cannot accept responsibility for a code that is shared, published, used by someone else, or left unredeemed until it expires.

12. Prohibited use and fraud

You may not use MajalStore to commit fraud or money laundering; pay using a card, account or wallet you are not authorised to use; create multiple accounts to abuse promotions, coupons, loyalty points or the referral programme; resell or redistribute our products commercially without our written permission; use automated tools to scrape, overload or interfere with the store; attempt to bypass its security measures; or breach the terms of the platform to which a product belongs.

13. Payment disputes and chargebacks

If something seems wrong with an order, please contact us first; most issues are resolved quickly. Raising a chargeback or payment dispute for an order that was delivered as described, rather than contacting us, may result in the order being treated as fraudulent, your account being suspended, and the amount being pursued through the channels available to us.

14. Third-party brands and platforms

We sell products and services that are redeemed on platforms owned by other companies. All trademarks, logos and brand names remain the property of their respective owners and appear on this store only to identify the product being sold. Unless we state otherwise in writing on a specific product page, MajalStore is not an official partner, agent, distributor or representative of any of those companies, and is neither affiliated with nor endorsed by them.

Your use of a product is also subject to the terms of the platform that issued it. That platform, not MajalStore, controls its own service and may change, restrict or suspend it.

15. Intellectual property

The design, text, layout and original images of this store belong to MajalStore and may not be copied or reused without permission.

16. Suspension and cancellation

We may suspend or close an account, cancel an order, or withhold delivery where we have reasonable grounds to suspect fraud, payment abuse, chargeback abuse, abuse of promotions, or a breach of these Terms. Where a paid order is cancelled before delivery for these reasons, we will return the amount through an available channel unless we are legally prevented from doing so.

17. Availability of the store

We work to keep the store running, but we cannot promise uninterrupted availability. Maintenance, supplier problems, payment-provider outages and events outside our control may interrupt the service.

18. Limitation of liability

We provide the store and its products with reasonable care and skill. To the extent permitted by applicable law, our total liability in connection with any order is limited to the amount paid for that order, and we are not liable for indirect or consequential loss, loss of profit, loss of data, or the loss of progress, items or rank in any game or platform account.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under the applicable laws and regulations of the Kingdom of Saudi Arabia, including the mandatory rights available to consumers.

19. Refunds

Replacements, returns and refunds are governed by our Refund Policy.

20. Privacy

How we handle your information is explained in our Privacy Policy.

21. Changes to these Terms

We may update these Terms as the store, our products or the applicable rules change. The current version is always on this page, and the date it was last updated is shown at the top. Changes apply to orders placed after they are published, and continuing to use the store means you accept the updated Terms.

22. Governing law and jurisdiction

These Terms are governed by the laws and regulations of the Kingdom of Saudi Arabia, and the competent Saudi courts and authorities have jurisdiction over any dispute arising from them, to the extent permitted by law.

We serve customers in Saudi Arabia and in other supported countries, subject to local availability, product restrictions, payment availability and local regulations. If you order from outside the Kingdom, any mandatory consumer rights that apply to you under your local law remain unaffected where that law requires it.

23. Contact

Questions about these Terms are welcome at majalstoreapp@gmail.com or through the channels on our Contact Us page.