Frequently asked questions
Quick answers about orders, payment and delivery.
How fast do I get my order?
Codes, accounts and licenses marked "Instant delivery" are delivered automatically as soon as your payment is confirmed. Some services need manual activation; the product page says so, and you are notified when it is done.
Which payment methods can I use?
The payment methods available for your order are shown on the payment page after you place it.
Can I get a refund?
How do I contact support?
Where do I enter my card details?
Card payments are entered on the payment provider's own page, not on MajalStore.
How do I sign in?
Enter your email and we send you a one-time code. There is no password to remember.
Where can I find my codes?
My payment went through but the order is waiting. Why?
Sometimes an item is waiting for stock or for manual activation. Your payment is safe: the order is delivered automatically when it is ready, and you get an email. If it takes long, contact support from the order.
Still need help?
Contact us